fel storlek

Integritets policy

At Hotel Vanilla, we process your personal data in various contexts, e.g. when you order services from us, stay overnight in our hotels. This policy has been developed to describe Hotel Vanilla's (org. no. 556518–6839) handling of personal data based on the requirements of the EU's Data Protection Regulation. In our privacy policy you will find information about our processing of personal data. With
"Personal data" refers to all information that can be directly or indirectly linked to a natural person alive today.
Processing of personal data in connection with booking overnight stays and stays in connection with the bookings that you make yourself or that others make on your behalf, we process and protect your personal data in accordance with current legislation. It is necessary that you provide the information we request in order for us to process your booking. We use the information to be able to identify you as a resident with us and to be able to fulfill the agreement on booking and purchase of services.

What personal data do we collect?
Personal data:
– Identity information, e.g. name
– Contact details, e.g. email address, phone number, address
– IP address (if you book via our website)
- Wishes and other needs
– Sensitive personal data such as information about your state of health (e.g. if you book a room adapted for the disabled)
– Other information you provide in connection with your booking (e.g. about your travel party)

Legal basis
We handle your personal data in support of contract fulfillment when we fulfill our obligations towards you as a hotel guest and in support of balance of interests when we have a legitimate interest in using information about your stays and purchases to produce statistics and to develop, improve
and ensure the security of our services.

Storage time
We retain your data for as long as necessary to fulfill the purposes specified in this policy. We also save your data as long as necessary to fulfill e.g. accounting requirements.
We carry out thinning of personal data in accordance with current legislation and delete or de-identify personal data when the purpose for the processing of personal data no longer exists.
Disclosure of personal data and statutory processing
Hotel Vanilla will not sell, disclose or distribute personal data to third parties without your consent, or unless applicable laws, including the Data Protection Regulation and GDPR, valid authority order or court permit or require us to do so.
Your rights under the Data Protection Regulation (Articles 15-18)
You have the right to receive confirmation as to whether personal data concerning you is processed or stored at Hotel Vanilla. If there is information, you can request access to it and information about the purpose for which it is processed.
Furthermore, you have the right to request that the data be deleted if there is no legal requirement that it be saved.
In addition, you can request that incorrect information be corrected.


We use cookies to improve the user experience on our web pages. A cookie is a small text file that is saved on your device (eg your smartphone, computer, tablet). Cookies help to identify which pages are visited on our website. The information saved using cookies can e.g. be how you use the website, which browser you use and which ones
web pages you have visited. If you do not want our websites to save cookies on your device, you can disable cookies in your browser. If you disable cookies, the functionality of our web pages will be reduced.

Changes to this policy
Hotel Vanilla reserves the right to revise this Privacy Policy from time to time.

Hotel Vanilla AB 556518–6839 is the data controller for handling your personal data.